}

Service Excellence

Always a popular category, the Service Excellence award is for family businesses that can demonstrate how a clear focus on service has had a positive impact on both the business and its customers.

Our 2018 Results

WINNER - Premier Care

HIGHLY COMMENDED - Bright Side Vets, Fairlawns Hotel

FINALISTS - arrangeMY,  Netmetix, Southall Associates

Judges were looking for

  • Evidence of how an investment in service excellence has had a positive impact on both your business and your customers
  • How your service compares to the industry standard and how it helps you to differentiate
  • How the family values and the family members drive and support the commitment to service excellence within the business
  • How you evaluate and monitor service standards across the business
  • Your future plans for the business and how you will maintain a commitment to service excellence, and how family members will be involved


The 2019 Awards open for entries on 3 May!

Sign up for our mailing list below to receive all the Awards news - and your invitation to the Launch on 2 May!